Shipping & Handling
EcomLT LLC ships to most countries around the world using the fastest delivery methods available to us.
Shipping & Handling Charges are as follows:
We offer FREE shipping to all the countries we ship to.
If your order starts with the letter “S”, the order can be tracked at: https://www.stone3pl.com/index.php?route=services/track Otherwise, orders can be tracked at: https://www.17track.net/ The processing time for orders is 1-2 business days. Please keep in mind that during holidays or limited edition launches, this time may vary. Thank you for your patience.
**Disclaimer: current COVID-19 pandemic has disrupted the logistics network, which has affected the delivery times. As a result, estimated delivery times for some items may be longer than usual at the moment.**
|Standard Free Shipping||5 - 8 Business Days||5 - 12 Business Days||8 - 15 Business Days|
|DHL Express Shipping||3 - 5 Business Days||3 - 5 Business Days||3 - 5 Business Days|
If your order was damaged in transit, we will be more than glad to offer you a free of charge replacement, please contact our Customer Support Team via Contact us Form.
Please note that you will have to provide us with:
1. Pictures of the damaged item.
2. Pictures of the damaged packaging.
**The damaged item will have to be returned for inspection to our return address provided by our Customer Support Team**
***Please note that not clearing the item out from customs, refusing or not claiming the order, providing a wrong address might cause the parcel to return back to us or be disposed of, in such case, a restocking fee of 15% will apply as per standard return policy, furthermore, $10/device return shipping costs will be deducted from the total amount of the refund***
Last Edited on 2020-06-01